Bob’s Furniture is a huge name in the furniture industry and it becomes more special and branded when you come to know that 126 stores are running under the name of Bob’s Discount Furniture. As a result, it should be clear to you that it cannot become so well-known if it does not satisfy its customers. But it does not have good customer reviews for its return policy, so now it becomes necessary to know what that thing is that makes such a brand name inferior in the return policy. So let’s dive into the world of Bob’s.
What about Bob’s Discount Furniture?
Bob’s Discount Furniture is a store chain that includes furniture, bedding, and mattresses. It was originally founded in the year 1991 by Bob Kaufman and has a very interesting story associated with it. Do you want to know the story of creation? It starts with a bad experience faced by Bob when he was in an accident and laid down on a waterbed. Then he knew the importance of mattresses, and in this way, Bob’s Discount Furniture started.
But it is not necessary that if anything is prepared with one brand name, then it must not have any type of defect, so now you need to return that item. But how can that happen?
Do you want to return these mattresses to Bob’s?
There is always a big question for any customer who is buying a mattress about whether the company they are choosing will return the item or not. If the company has a return policy, then it must have some terms and conditions, so the customer wants to be aware of those conditions. so that he can follow those and get the return easily. So we are going to discuss all the points very clearly.
Does Bob’s offer any return policy?
Yes, Bob’s Discount Furniture offer its return and exchange policy, which states that you must look from where you are purchasing the mattress from Bob’s, either online or offline.
For the online mode: Nowadays, online shopping is very popular, and people want to be able to do everything from the comfort of their own homes. So if you buy mattresses from Bob’s Discount Furniture site, which is mybobs. com, then you can only return the mattresses until you have accepted the item. Once you accept the item, then all sales are closed and now no exchange, return, or refund is promised by them. For offline mode, you can only cancel your order for a refund if it has not been delivered to your house. And once you accept the item, you are subject to certain restrictions, which are very common and easily understood by any customer.
What does Bob’s Discount Furniture do for their customers in their return policy?
There are six facilities offered by Bob’s, and those are
Within 30 days of buying, if you are not satisfied with the sleeping condition of your mattress, then they are open to hearing from you. And you can easily contact them and ask for a replacement or other item that you need. They provide a one-time reselection facility for their customers within 90 days. And in this facility, you only need to pay the difference between the price of a chosen one and the delivery charges, which are also imposed on you. The other facility that is available for 90 days is the return of mattresses, with which you can return your mattress and get a refund just by paying the delivery charges.
So these three facilities of Bob’s return policy make them great in terms of replacement and exchange.
Frequently asked questions
Q.1: Can any furniture be returned to stores if bought online?
Yes, you can return the ordered mattress if you bought it online. And the only thing that you should remember is that this facility is only available before and at the time of delivery. After that, you are confined to having it with no rejection.
Q.2 Does Bob’s furniture have a price match?
Yes, Bob’s furniture does price match, but only for 14 days. If 14 days after your purchase at Bob’s, you find the price is reduced, then they will pay the reduced price to you.
So this piece of our work will surely make you aware of Bob’s return policy in their mattress branch with a deep understanding of all the aspects that you need to follow for the replacement at Bob’s Discount Furniture.
