The Warranty at Big O Tires
Big O Tires cover three different aspects within their warranty policy. The three aspects are as follows:
1)Tire Warranty
Customers who own a new Big O Brand tire (a new tire can be identified with a Big O name on the sidewall) will be eligible for the following warranty protection perks:
-In case customers experience non-repairable tire damage due to a road accident/hazard, Big O Tires will replace the damaged tire free of charge.
-If a brand-new Big O tire experiences non-repairable damage in workmanship/materials in the first three years of service, Big O Tires will replace it free of charge.
-Every new Big O Tires tire is accompanied by a nation-based 24/7 roadside help cover for 3 years.
-After the 3-year tenure has expired, customers can still avail of the benefits of roadside assistance by enabling the Big O Tires limited prorated repair/replacement warranty, which is specially introduced to cover customers from road/workmanship/material hazards.
-Big O Tires also ensures maximum tread of a tire by offering its customers a rotation and rebalance of tires after covering every 5,000 miles.
-The franchise ensures that every tire that is sold under them is repaired according to the official guidelines of U.S. Tire Manufacturers Association (USTMA) puncture repair procedures.
2)Limited Repair Warranty
-Under the Limited Repair Warranty of Big O Tiers, customers will get assistance for the following repairs and services:
2.1) Engine cooling systems
2.2) fuel systems
2.3) Starting and charging symptoms
2.5) Exhaust system
2.6) Brake system
2.7) Steering system and other small-scale repairs.
3)Roadside Service
-By selecting Big O Tires’ tires and automotive services, customers automatically become eligible for the Big O Roadside assistance service.
-Big O Roadside assistance service provides 24-hour roadside emergency service to its customers who have purchased eligible services from the franchise. Customers residing in the United States and Canada can use these services seven days a week throughout the year.
-Under this program, customers will be eligible for Flat Tire assistance. Apart from this service, customers will also get services in the following areas:
3.1) Towing
In case of an emergency, customers’ vehicles will be towed to the nearest repair facility (or to the facility that the customer desires) to further inspect and repair the damage.
3.2) Lock Out Service
In case a situation arises wherein a customer has lost their vehicle keys, they will be professionally assisted by individuals working at the franchise.
3.3) Jump Start
In the case of discharged batteries, customers will be assisted by a service provider who will assist them in jump-starting their car.
3.4) Delivery Service
In case of an emergency, a supply of gasoline (in permitted areas), water, and oil will be delivered to the customers’ vehicles. Customers will have to cover the costs of the delivered fluids.
-Customers should keep in mind that the above-mentioned services (excluding the Flat Tire assistance) are eligible for reimbursement.
Payment at Big O Tires
Debit and Prepaid Cards
-Big O Tires accept payments made through Debit and Prepaid cards.
Big O Credit Card
-Customers can also use their Big O Credit card to initiate payments at Big O Tires. By being a Big O Credit card holder, customers will also enjoy the following perks:
2.1) On purchases made of $250 or more, Big O Credit card will not be charged with any interest if they complete the payment within the tenure of 6 months.
2.2) Cardholders will be awarded exclusive savings.
2.3) Cardholders will have the opportunity to manage their account at any time of the day along with online bill payments.
2.4) Cardholders will also have access to a supportive support team of Big O Tire.
-In case a customer is not approved for acquiring the Big O credit card, they still have an option of applying for an alternative credit at their nearest participating location(s).
Conclusion
The Big O Tires franchise offers its customers a clear and easy warranty policy that offers a wide range of mechanical services while simultaneously protecting its customers from unprecedented accidents and hazards. From towing their vehicle and providing necessary liquids, to professionally inspecting every part of the customers’ vehicle, Big O Tires’ warranty offers its customers secure and professional vehicle care.
Question1) How can a customer open a local fleet account at the Big O Tire website?
Answer) To open a local fleet account, customers will have to visit their nearest Big O Tier and put in a request for a credit card or a house account application.
Question2) Does the Big O Tire franchise accept PayPal?
Answer) Unfortunately, Big O Tier doesn’t initiate payments made through PayPal.
Question3) Do Big O Tire allow Google Pay payments?
Answer) As per their current policy, Big O Tire doesn’t accept payments initiated through the Google Pay payment method.
Question4) Can a customer initiate a payment at the Big O Tire website using cryptocurrency payments?
Answer) No, as per their current guidelines, the Big O Tire franchise does not entertain cryptocurrency payments.
Question5) Is there any age limit for working at Big O Tires?
Answer) Yes. According to their policy, if an individual wishes to work for the Big O Tire franchise, they have to be at least 18 years of age. Any individual below the set age limit will not be qualified to give the interview.
